Returns and Refund Policy

Thank you for shopping at GarudaMarketplace.com

Please read this policy carefully before making a purchase.

1. All Sales Are Final

Due to the nature of our products, all sales are final. We do not offer returns, refunds, or exchanges for any purchases made through our website once the order has been successfully placed and processed. By completing your purchase, you acknowledge and agree that your order cannot be cancelled, returned, or refunded.

2. Exceptions for Damaged or Defective Items: We only replace or refund items if they arrive defective or damaged during transit.

• If you receive a damaged or defective item, you must notify our customer support team within 24 hours of delivery.

• To report an issue, please email us at garudamarketplaceonline@gmail.com with your Order Number and clear photographs and order unpacking video proof of the damage.

• Upon verification, we will issue a replacement or store credit at our sole discretion.